Bot stories


IGW has an extensive global presence, with over 1500 employees in locations in Belgium, Romania, the Czech Republic, China, India, and the USA.

bot challenge.

IGW's Industrial engineering & Product Quality Manager Tim Calliauw was looking for a smart way to reduce the administration within his teams.

In the Product engineering team, four engineers are responsible for preparing each customer purchase order across different business applications. This process is an important prerequisite to have high quality manufacturing, but according his engineers it was not the most favorite task at hand.

bot solution.

A combination of Automation Anywhere and Electron allowed us to custom build a bot offering 75% automation of the full admin-process. For each customer order the bot creates on demand the parts with its related part structure; adding operational data like drawings, mrp price ...

Integrating a process accross multiple business applications like Excel, QAD and Windchill.

The process engineering team is freed from this highly repetitive process and deliver overall bettter quality as human errors are avoided. Most important, they can put now their time and effort on projects that require their engineering ingenuity.

bot benefits.

Happy employees
Saved annually
Decrease in processing time